Sign in to your account that has the ban or suspension, if you arent already. This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items. Go to the EA Help page right here; Scroll down to the bottom of the page and click on "Contact Us". By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You need to: Go to this link https://help.ea.com/en/help-contact-us/?product=apex-legends&platform=&topic=dispute-ban-suspension&category=manage-my-account&subcategory=banned-or-suspended-account, Fill out the form and add attachments as needed. If you get banned, falsely or not, the ToS clearly state you are no longer entitled to a refund. You do stand a good chance to unban your Apex account! Whats the point of permanent bans if you can just make another account with no repercussions? As I now would like to play Apex Legends, I sought to follow the appeal process to lift my ban. Apex issues both permanent and temporary bans. If they do email or call, it'll be a number or email that doesn't accept calls or replies.You can attach new files (including .txt) until your case is resolved, but you cannot remove files without help from EA Support. I logged in 2 weeks ago and my account is banned (This is Origin mind you). For anything else, select the correct one, so they can easily locate your account. Despite all of my efforts, they continued to refuse my appeals and kept the ban in place. All trademarks are property of their respective owners in the US and other countries. Then select your console of choice. We also use Steam with Steam Guard and 2FA. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Which Legends were your squad mates using (if applicable)? I will not lie but Ive made like 26 cases, but majority of them are insta declined within 30 minutes. Another annoyance here is the Last updated appears to update at random times. Apex Legends is a hugely popular game played byover 100 million individuals. This goes for all cases, not just ban appeals, but was especially frustrating in this case. Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership. In this chapter though, well address only temporary suspensions. In that case, youre free to create a new account and start from scratch. I played pretty casually last year and stopped playing in December. There isnt a particular timeframe to unban an Apex account. Im wordy and I wanted the requested info to be clear, but now my message looks like a hot mess because of this. I can attest that I was not cheating, yet did wait a few months to take action as it took my friend a while to get "unbanned" after he had been incorrectly banned as well. Sign in to your account that has the ban or suspension, if you arent already. I have submitted an appeal and given images showing my conundrum. Second, the system is opaque. If you don't remember the exact name, please describe the area or what you were trying to do in the menu. They don't send you an email saying they unbanned your account, but it'll say that they reset your password and to log back in and enable all safety features. Major impacts to gameplayWhat happens when the bug occurs? Thats it! edit* you won't get banned by one game. For extreme toxicity, racism or real life threats, the chances of having the suspension overturned are extremely low to none. You dont need to be logged into your account. Privacy & Cookie Policy (Your Privacy Rights). However, you wont be able to use that email message to reply to EA. However, as explained above, this depends on your ban reason.For extreme toxicity, threats and slurs, you stand close to no chance of the ban being removed. apex legends . NoWhich Legend were you playing (if applicable)? ValkittyTheBestKitty. Required fields are marked *. I have contacted EA facebook page and they told me to submit an appeal. If you need to take steps to appeal your ban, follow these instructions: Select the "contact us" button at the top of the EA Games homepage. I did not have 2-factor authentication set up and I hadn't changed my password in quite some time. If youre suspended, your Apex Legends account will be deactivated for a little while, up to 7 days in most cases (24-hours for the first offense, then up to 3 days, and then up to 7 days). Honestly, no one I've talked to has questioned it - largely because they know me. I didnt think about that until I was banned and now I have no idea how I can prove it. Your email address will not be published. If you get banned, it's because you were cheating. Apex Legends, despite seeming a bit late to the Battle Royale party, has quickly managed to find its way up there, next to Fortnite and PUBG. On PlayStation4, PlayStation5, Xbox One, Xbox Series X|S, Nintendo Switch, and PC via EA app and Steam. If any of your legitimately earned rewards are removed as part of the penalty, include them in your Apex Legends ban appeal. Do not make any false claims, and be as precise as you can when writing your message. EAs Help Hub Facebook - https://www.facebook.com/EAHelpHub, Live Chat w/ a Customer Support Rep via messenger, EAs Help Hub Twitter - https://twitter.com/EAHelp, Live Chat w/ a Customer Support Rep via direct message, EAs Hidden Case Dashboard - https://help.ea.com/en/help-my-cases/, Remember to sign in @ help.ea.com before using the link above, This page actually allows you to review what youve sent to their team or append new attachments to a case email, The official page, found here: https://help.ea.com/en/my-cases/, is much less useful, It shows all your cases as past (seems to sort via date created and if its not the same time as when you load the page its past). Step 2: Click on "Help with a Game", then select "Battlefield 2042". EA is very serious when it comes to cheating. I don't why the hell this reminded me of when I said hello to a cop and he pulled out a gun and opened fire at me in Watch Dogs 2. 7 days account suspension for the 1st offense; 14 days account suspension for the 2nd one. If you think your Apex Legends ban was a mistake, here are the steps to take and try to get unbanned. So, with that in mind, we decided to cover up a guide on how to unban an Apex Legends account. The easiest way through which you can remove a HWID ban in Apex is by appealing it.The process is similar to the account ban appeal above.Another solution is to change your computer parts, although its not certain which ones. In fact, its merely second to LoL toxicity bans. But, when I go to check "My Ban History," it reports that I currently have no active bans (I attached a screenshot to this thread). Let's jump right in! Sure "cookie clicker" and "autoclicker" a likely story. Unbanster January 7, 2023Ban AppealLeave a Comment. Upload any documents you have as evidence. If you're having trouble logging in or playing your games, see if our troubleshooting steps help before you contact us to dispute a ban or suspension. If you keep breaking Apex Legend's rules, your suspension may become a permanent ban. When sending your appeal form, use the email used to open your banned account. Changing the optics-switch button keybind and he UI size for no reason is a terrible change that should be reverted. dispute-ban-suspension. Apex Legends is an online free-to-play battle hero shooter game created by Respawn Entertainment. And its definitely here to stay! Where did the issue occur? DoNotPay can help you get unbanned from many other platforms, such as: Getting you unbanned from Apex Legends is one of the many things that DoNotPay can do for you. Does appealing really work? Take advantage of our limited time offer, with discounts up to 37%! If you believe your account was compromised, here's information that's useful to include: Your public IP address (if you're mobile, this might be a problem), Any IP addresses that you think are suspicious from your EA data (you can view the last week's worth of sign-in data at EA's account website), Any weird stats that you don't remember achieving (in my case, my account has a win streak of 3 that I know I didn't do. Which Legends were your squad mates using (if applicable)? respawning a squad mate at a beacon, using an ability, a squad mate left the game. Use These 2 Steps to Get Unbanned From Apex Legends (By Submitting Your Appeal) The process of getting unbanned from Apex Legends has two equally important steps, so make sure to read the following content very carefully. Below, we compiled a list of the most asked questions about Apex unbans, alongside our answers. Of course, thats not to say that popular games dont have their fair share of rule breaking that result in account bans. Check below to learn more. However, that also depends on its duration. It means that you can do nothing to change your web traffic that will help you access your account. This mostly depends on how fast EA reviews your case and gets back to you, as well as on the complexity of your case.They have removed Apex bans within 2-3 days of issuing them. Keep on reading to learn more. Log in and get faster help Log in to your account for all possible help options Continue without logging in Log In. Will try what OP does and send in appeals and hopefully one advisor would be nice enough to actually check the case. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. No explanation and no response from support. While I am posting this before this process is resolved I have seen a bunch of posts on EA Helps twitter page on this topic in the last few weeks. If youre reading this, regardless of whether you think I am innocent or not, Id like you to think if you can prove to me that youve never, ever cheated in an Apex Legends match. Whats weird is that we all got banned after finishing the new Arena Challenge missions. They will likely ban your device as well.For toxicity, they start with temporary suspensions. Account was stolen, APEX was banned but TOS team rejected my appeal. The most important factor in getting an Apex Legends ban lifted is the reason for the punishment. Steps: How can we find the bug ourselves? Im writing this up in order to help those who have been banned better understand the resources available to them to appeal, how they can get information on their ban from EAs Support Team, and some thoughts on how the communication loop could be improved with the Terms of Service (ToS) team. and majority of people who play clicker games use and auto clicker but if you dont play them i understand that sound wierd as, I just wanna play apex :( I dont cheat in any games. Did your squad mates also experience the issue? You should have this information in the confirmation email they send once a restriction is applied.For cheating, Apex bans are permanent. Aside from reading the above-linked documents, you also need to check your email inbox. Use this to add new information without getting your ticket pulled from the queue and dont be rude! If you appeal via the ban notification at the bottom in the text box then it'll be picked up by every moderator of that forum I believe - these are usually staff appointed by the developers. This is likely a HWID ban, which keeps placing restrictions on any account you log in from that device.You can submit an Apex ban appeal or change your device altogether. It would be really wonderful to get this information when trying to log into your account or having something similar to the competitive cooldown timer show up over the "Ready" button. Sit back and relax while we do the work. In the meantime, you shouldnt send additional appeals since thats strongly discouraged and could complicate your case in the long term. My Ban History MENU . i dont really know what to do, i just want my account back lol ive spend sooo much money. Privacy Policy. Im guessing this is contributing to the lengthy 14-30 day process to get your appeal reviewed. Here's a handy collection of links and information to help you through the appeal process. Thats because EAs bans are not IP-based, which makes VPNs useless in that specific case. Cookie Notice Unfair Ban on My Account for Speaking Russian in Game. I got banned for toxic behaviour:/, That's what I'm wondering because I got banned for the same reason and. Select the game that your account was banned from. More so, It would be wonderful if you could view your accounts login history under the security tab which would also tell you how often its happened. Navigate to where your Apex Legends file is saved and click on the Apex Legends .exe file. Apex Legends has grown in popularity over the years and has gathered a wide fan base in the process. I'm in the boat where if someone says they were wrongfully banned I don't have much option but to believe them. Im hoping this can help everyone to make their appeal. While I am grateful for the ToS team taking a serious look at each case submitted to them, there are clearly some problems with the case submission form that is used. NoHow many matches had you played in a row before the issue occurred? Its time to stop missing the Johnstons and tune in for season 13! Top 10 Things You Can't Say There: number 1 hello; saying hello will get you a perma ban. Alternatively, you can go with Cant log in, Hacked account or Restore account, based on the nature of your issue, whether its an Apex Legends ban appeal or account recovery form. I did update all of my security info after receiving my ban. No, you cant use a VPN to bypass an Apex Legends ban. 3. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Press question mark to learn the rest of the keyboard shortcuts, https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/, https://help.ea.com/en/help-contact-us/?product=apex-legends&platform=&topic=dispute-ban-suspension&category=manage-my-account&subcategory=banned-or-suspended-account. Unwarranted bans must be super rare. Here's a link to the google doc with the above information as well as a timeline. However, it is impossible for you to tell where your account has been logged into using EAs current systems unless you have two-factor authentication setup.Why was there no communication on this? Alternatively, depending on your issue, you can go with Recover Apex Legends account or Unable to log into my account. Here's how to do that. If you keep breaking the rules, that will lead to having your account banned. ALL RIGHTS RESERVED. I was being mad at this troll for dropping in a place that is pretty bad and i got reported which resulted in me being perma banned which i found to be ridiculous. You should also receive an email about your penalty.For Apex HWID bans, any new account you create will get automatically banned within an hour of playing. Your best bet would be all of them.Alternatively, you can try using a spoofer, but thats not a permanent solution.Using a VPN will not help, as the ban is not placed on your IP. 8. lelouch_vi_brit 1 yr. ago. If you get banned, falsely or not, the ToS clearly state you are no longer entitled to a refund. What I did next was contact EA ban support. Cheating, making false claims, hacking, and trolling can get you banned from Apex Legends, among other things. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: How to Watch 7 Little Johnstons Season 13 Online from Anywhere, How to Watch The Secret of Skinwalker Ranch Season 4 Online from Anywhere, How to Watch the Deadliest Catch Season 19 (2023) Online from Anywhere, Once you log in, take a good look at your '. did you check to see if your account was hacked into? I suspect I got reported by others. After that, proceed to readEAs Rules of Conduct, where youll find a list of forbidden activities and actions. I downloaded Apex through steam currently my game says i am banned with the reason listed as : BANNED It allows me to Queue up a game but right as its about to enter the character selection it pops up the Banned window. Select the platform that you are playing on. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For more information, please see our i dont think so my steam has Mobile authentication and origin didnt email me, nah man dont come back, auto click some other game, why is the apex community such cancer holy , I dont know why aye. There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ. You can get an Apex Legends banned account due to misconduct, such as making false accusations, hacking the game, and trolling other players, among many other factors. Heres how to do that. DoNotPay will not guarantee the unbanning of your account. And it especially doesnt warrant a ban, but there you go. edit: i just checked, the fixed status means that its resolved. A banned player is automatically removed from leaderboards on Apex side, so it won't show up on ALS. steam id : Kranky Ea account name: Krankykraka. use . It makes sense that developers want to keep their cards close to their chests about how they catch cheaters. Haris1C Ghost Machine Product: Apex LegendsPlatform:PCPlease specify your platform model. Access EA's Contact Us form using any web browser link. Any basic workflow software has the ability to put more than one status, so why cant there be a In Queue, In Review, Resolved rather than just in progress and closed. i made an appeal asking them to reconsider my ban as just a perm chat ban but they denied it. This page can also be found as the default link under Account > My Cases. And, finally, lets see how to get unbanned from Apex Legends! If you play on a computer, go with PC or Steam. Apr 13. Quarantine 722. Bottom line is, yes, you can unban an Apex Legends account, even if the offense is toxicity. What is your gamertag/PSN ID/EA Account name? does anyone know how to navigate a ban for toxicity? I assume it is because of spam, but I sent them a lengthy email like three days ago and its still in the process. EAs Ban/Suspension Appeal Information - https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/. And finally, thanks for reading! This is somewhat the same process as for Battlefield Firestorm. The technical storage or access that is used exclusively for statistical purposes. 7. I hate that the decision seems to be up to whatever the ToS team decides and that communication is basically nonexistent. Which Legend were you playing (if applicable)? 3 Steps To Recover Your Destiny 2 Account From Ban, 3 Steps to Recover Your Suspended Poshmark Account, The Easiest Way to Appeal When Your Nintendo Account Got Suspended, 3 Steps to Follow If Your PNC Account Got Suspended, What to Do When TD Ameritrade Terminated My Account, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Claiming compensation for canceled or delayed flights, Finding people on sex offenders' registries. i said some nasty shit on a whim,, i dont even remember what the context was but i got PERM banned after investing hundreds of dollars and thousands of hours into my account. Log in to your DoNotPay account and locate the Unban My Account product. 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Ago and my account for all possible help options Continue without logging in in! After that, proceed to readEAs rules of Conduct, where youll find a list of forbidden and. Necessary for the same as those of hero shooters this page can be..., hacking, and be as precise as you can do nothing to change your web traffic that help... It means that you can do nothing to change your web traffic that will lead to having your account Speaking. Most important factor in getting an Apex Legends ban appeal season 13 your donotpay account and locate unban! Legends ban appeal or what you were trying to do in the US and other countries account name:.. 2-Factor authentication set up and i had n't changed my password in quite some time limited time,... 'S a link to the lengthy 14-30 day process to get your appeal form use. You type were trying to do in the long term and kept the in! I hate that the decision seems to be clear, but there you go purpose of storing that... 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