Serta is contacting all purchasers directly. I would think if Serta is selling a product through a vendor they would provide a customer service # to help. ET Monday through Friday, via email at, This Product Sold at Home Depot and Costco Has Been Recalled After a Death, These Products Sold at Home Depot, Lowe's, and Other Stores Are Being Recalled, If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn, If You Have Any of These Ice Creams, Throw Them Out Now, FDA Warns. Gabe is the newest member of The Sleep Shop team. If you have any concerns about the accuracy of our content, please reach out to our editors by e-mailing The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. I credit the following folks in Serta Customer Support for their acknowledgement and continued support which did lead to resolution: Linda, Charles, Sherice, Brittany and especially Ralph all went far above and beyond my expectations. Copyright 2022 Consumers Unified LLC. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. I work for a living and have limited availability for delivery. A mattress, in this case, is a product. ae0fcc31ae342fd3a1346ebb1f342fcb. * Starting at $499 Shop Now Supportive cooling iComfort Collection Description: The recall involves AmazonBasics Memory Foam Mattresses in 10" and 12" sizes. Always consult a physician or other qualified health provider regarding any questions you may have about a medical condition or health objectives. If you have questions about this recall,. I bought a bunkie board as they said which has all the support needed, but they said it has more than 2 inch increments between board (3 inch). sound information and advice to make the smartest, healthiest choices. But opting out of some of these cookies may have an effect on your browsing experience. Includes a 365 evening rest trial, and a Permanently guarantee, compared to the sector typical one decade guarantee. Enjoy reading our tips and recommendations. All rights reserved. Yes, all Serta mattresses come with a warranty that covers manufacturing defects in workmanship and materials for up to 20 years. A lawsuit against overstock.com claims that their supposed luxury line of mattresses contained dangerous fiberglass that leaked into the bedroom. 4,219,728 reviews on ConsumerAffairs are verified. ET Monday through Friday, via email at [emailprotected], or go online for more information. Are you looking to save some money on your new mattress? Consumers should immediately stop using the recalled charger pockets and contact Kikkerland for instructions on how to receive a full refund. xhr.open('POST', 'https://www.google-analytics.com/collect', true); Really! Manufacturer: Serta International Mattress Co., of Hoffman Estates, Ill. I needed a new mattress and box springs about eight years ago. Hazard: The wireless charger bedside pockets can overheat, posing fire and burn hazards. The model numbers subject to the recall can be found on the recall notice published by the U.S. Consumer Products Safety Commission (CPSC). In instances where a product may be unsafe to the public, the CPSC can ban these products and enforce a recall. RELATED: If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn. Filed April 8th, 2021. Mattress Thickness: 6 Inches Care & Cleaning: Spot or Wipe Clean Warranty: 1 Year Limited Warranty. The bottom panel has gray non-woven ticking. These recalled mattresses failed to meet the mandatory federal flammability standard making them a dangerous fire hazard. The folding mattress is 4 inches high when configured as a mattress. https://www.cpsc.gov/Recalls/2019/D-and-D-Futon-Furniture-Recalls-Sleeper-Chair-Folding-Foam-Beds-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. Thank you, you have successfully subscribed to our newsletter! The recalled bedframes have a black metal frame and measure 14 inches high and were sold in twin, full, queen and king sizes. He filled the report out and it was Denied. Serta Perfect Sleeper mattresses are being recalled. This recall involves the Cushy Form tri-fold folding mattress with storage & carry case. There have been no incidents or injuries reported, but the CPSC advises consumers to stop using the mattresses immediately. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. https://www.cpsc.gov/Recalls/2019/CVB-Recalls-LUCID-Folding-Mattress-Sofas-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. Dnieper Metallurgical Combine ( Ukrainian: , romanized : Dniperovskyi Metalurhiynyi Kombinat) is one of the biggest metallurgical companies in Ukraine along with Kryvorizhstal and Illich Steel and Iron Works. and scroll down to Support and then click on Recall Information for more information. It is located in Kamianske . https://www.cpsc.gov/Recalls/2020/DaVinci-Recalls-Bassinets-Due-to-Fall-Hazard-Recall-Alert. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. Description: This recall involves LUCID Folding Mattress-Sofas sold in twin, full, queen, and king sizes. The date of manufacture and the model number can be found on a white tag sewn into the head of the mattress. What did their inspector say? Serta mattresses start at $399 and go up to $1,599 for their luxury mattresses. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. CPSC.gov is an official website of the United States government. RELATED: For the latest recall news delivered straight to your inbox,sign up for our daily newsletter. Justia Consumer Recalls Household & Office Indoor Furniture & Fixtures Mattresses & Covers: Find a Lawyer. Paid $3000 Good condition 14in memory foam Always used a cover do NOT contact me with unsolicited services or offers; post id: 7611585996. posted: 2023-04-17 17:01. The recalled heated blankets can overheat, posing fire and burn hazards. They were also available for sale online at serta.com from July 2021 through September 2021. The mattresses are being recalled because it has been determined that they fail to meet the mandatory federal flammability standard for mattresses, and this issue poses a fire hazard. https://www.cpsc.gov/Recalls/2020/DownEast-Outfitters-Recalls-Folding-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. You consent to our cookies if you continue to use our website.. Serta Recalls Mattress for Fire Hazard and Federal Flammability Standard. Serta is contacting all purchasers directly. https://www.cpsc.gov/Recalls/2022/Amazon-Recalls-AmazonBasics-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-Recall-Alert. Alesandra Dubin is a lifestyle editor and writer based in Los Angeles. They cost me approximately 1150 to purchase and 500 to ship to the island so about 1600 a mattress. Moreover, it's the mattress company's responsibility to dispose of the recalled mattress. They were manufactured from July 15, 2021 through August 6, 2021. Got it home and sinking in middle after a few weeks. Only specific serial numbers are included in the recall. I expected nothing but hoped for the best and Serta delivered. Do mattresses have lifetime warranty? if( navigator.sendBeacon ) { Mattress ships in a box and is ready to use in minutesno need to schedule delivery. The bassinets were sold with a 1-inch waterproof cradle pad. Serta Mattress Reviews. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com,Amazon.ca, Amazon.co.uk, and affiliated sites. The victor of multiple honors in 2020, the Awara Sleep bed mattress is an eco pleasant latex mattress; using all natural foams. Consumers in the report mention having itchy bumps and having to throw away household and bedroom items, not to mention the fear they have that there could be more. Welcome to the recalled sleep products page of the Sleepopolis consumer advocacy center! Get Notified About Each Recall via Email. Most models are available in plush, medium, firm and extra-firm to provide the level of support thats best for your sleep position. For hours or product availability, contact the store directly. Bestlifeonline.com is part of the Dotdash Meredith Publishing Family. You can check affected model numbers online, but Serta will contact all purchasers directly to ship out a free replacement mattress. Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). Founded in 2014, this site is dedicated to bringing you the most comprehensive sleep-industry information on the web. 15, 2021 through Aug. 6, 2021. Serta also offers white-glove delivery for $150, which includes installation and old mattress removal. Consumers should immediately stop using the recalled mattresses and contact HOFISH to receive a free fitted cover to put on the mattress to bring it into compliance with the federal standard. This list is constantly updating! When loaded with heavy objects such as CRT TVs, the recalled A/V carts pose a tip-over hazard to children, which can result in serious injury or death. T Serta offers several mattress types, including memory foam, innerspring and hybrid, and sizes from twin to California king. Consumers should immediately stop using Murphy beds built using the recalled hardware kits, and contact Rockler for a free replacement repair kit with instructions. Read on to find out which mattress is being recalled and why, plus what to do if you have it in your bedroom right now. The beddings are white single-sided mattresses with navy blue side panels and are available in twin xl full queen, California king, twin, and twin xl full king sizes. ET Monday through Friday, or visit the firm's Web site at www.serta.com If their mattress has beenrecalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. They said they would stand behind it if it sagged 1 1/2 below the level line from edge to edge. The topic of a Serta mattress recall may evoke strong reactions. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. About 800 of these mattresses were manufactured between July 15th, 2021, and August 6th, the same year. xhr.setRequestHeader('Content-Type', 'text/plain;charset=UTF-8'); The Serta mattresses were distributed at stores around the country and online. Hazard: The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard. Never buy this company's mattress or any products, our mattress was sagging just within three months and made a complaint to dealer (The Brick) and they asked us to contact the manufacturer directly. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. U.S. mattress website will give you the construction, specifications of the mattresses. The kits are used to assemble fold down beds and were sold in three sizes: twin, full and queen.The model numbers for the I-Semble vertical-mount Murphy bed hardware kit with mattress platform are: twin size, model #54877, full size, model #55991 and queen size, model #54386. This sleep behavior disorder sign could put you and your bed partner's health at risk. The following model numbers are included in this recall: 500102413 500105863 500108763 500702313 500102513 500106563 500109563 500952763 500102863 500106663 500302913 500953063 500102963 500106763 500304013 500960143 500103063 500107263 500701113 500960243 500103163 500107463 500702013 500960443 500702313, Despite 100 reported infant deaths, Rock n Play sleeper still for sale on Facebook Marketplace, Premade salads, lettuce products recalled over possible Listeria contamination, health risks, Your California Privacy Rights/Privacy Policy. This is ridiculous!! These mattresses were sold in stores and online nationwide. When the recalled bed rails are attached to an adults bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. But what's a product recall in general? 120. The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. Serta has been in the mattress business for more than 90 years with an expansive catalog of mattresses, most of which are designed to provide a cool, comfortable sleep. This website uses cookies to improve your experience. Down to the wire on taxes? "DaVinci" is printed on the product packaging, instruction manual and product registration card. Serta is the largest bedding manufacturer in North America and provides jobs to more than 5,000 workers in the U.S., including Puerto Rico. Fast forward to now the springs have come through under (big holes and metal pieces) the mattress and put holes in box springs. Use the form below and we'll get back to you within 2 business days. https://www.cpsc.gov/Recalls/2020/DaVinci-Recalls-Bassinets-Due-to-Fall-and-Entrapment-Hazards-Recall-Alert. Hazard: The recalled mattresses failed to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. Serta mattresses come in a range of models and comfort levels. Serta also sells pillows, sheets, crib mattresses and pet beds. Was toled by Serta that mattress and free accessories would be delivered by Fedx. Serta Perfect Sleeper series of mattresses, Do Not Sell or Share My Personal Information. Experience the mattress in your home for up to 120 days. I have always flipped my mattresses every 3 month but cannot flip this one so I having only been able to turn it around on the bed. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. Serta is also contacting owners directly. Bought SERTA mattress from Big lots. In case you go for a replacement instead of a refund, they'll also give you a free mattress cover. What? Serta was non-existent and QVC didn't care. The recalled charger pockets have the configuration of an expanding v-shaped file folder with a single pocket and a rigid flap that is pivotally attached on one side. All mattresses bought on Serta.com come with a 120-day in-home trial and 10-year warranty. You should be able to rely on the quality of your rest night after night. I had major issues with XPO delivery service which according to QVC was contracted by Serta. They also have a variety of price points to suit different budgets. Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. The folding mattress is white with lime green trim on the sides and was sold in a 31 inch width size. They were sold in twin, twin XL, full, queen, king, and California king sizes. Description: The recalled mattresses have a zipper cover over a foam core. If your mattress is indeed subject to the recall, you are eligible to receive a free replacement mattress, including free delivery as well as disposal of the one you originally bought. All Rights Reserved. This recall involves Serta Perfect Sleeper-branded mattresses. If youre not completely satisfied, you can exchange or return it for a refund. Description: This recall involves wooden DaVinci Bailey Bassinets for infants. It's crucial to select a well-known mattress maker with a track record for safety and quality--Serta fits this description perfectly. The size and model of the mattress influence the cost. Question: Add details. Serta is contacting all purchasers directly. RELATED: This Product Sold at Home Depot and Costco Has Been Recalled After a Death. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. They were also available for sale online at serta.com from July 2021 through September 2021. WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. The sleeper chair is 6 inches high when configured as a mattress. } ); We also use third-party cookies that help us analyze and understand how you use this website. Sold at: Mattress retailers nationwide from December 2007 through May 2008 for up to $2,500. They were manufactured from July 15, 2021 through August 6, 2021. Their line is open Monday through Friday 24 hours. Consumers should immediately stop using the recalled mattresses and contact ESS Universal to arrange for shipment of a cover with zipper for consumers to place over the foam core that will bring the mattresses into compliance, free of charge. Notably, recall information usually goes hand in hand with; Remember, mattresses can be recalled for many reasons. Only mattresses with the Prototype ID HF19HY on the product's labeling are included in this recall. Consumer Contact: For additional information, contact Serta toll-free at (888) 55-SERTA between 9 a.m. and 5 p.m. The date of manufacture in DD/MM/YY format, the model number, and Prototype ID: L1 may be found on a white tag sewn into the head of the mattress. The federal tag is located on the underside of the head panel of the mattress. Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. After only 5 yrs the mattress is totally JUNK!!! Pockets can overheat, posing a fall hazard you Bought this from Walmart, stop using it immediately, Warn. The smartest, healthiest choices a refund, they 'll also give you a free replacement including delivery. At home Depot and Costco Has been recalled after a few weeks you go for refund. Models and comfort levels 's responsibility to dispose of the mattress company responsibility. 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